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The role of the customer in total quality management

Author(s):
Ciszak, Paul M. ( ServMax )  
Publication title:
SME technical paper series
Pub. Year:
1992
No.:
IQ92-243
Paper no.:
IQ92-243
Page(from):
1P
Pub. info.:
Society of Manufacturing Engineers
ISSN:
01616382
Language:
English
Type:
Technical Paper

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